PRIVACY POLICY

Last updated May 01, 2023

This privacy notice from Structence (referred to as "Company," "we," "us," or "our") outlines the collection, storage, use, and sharing ("processing") of your information when you utilize our services ("Services"). This includes visiting our website at structance.com or any other website associated with this privacy notice, as well as engaging with us through sales, marketing, or events. By reading this notice, you can better understand your privacy rights and choices. If you disagree with our policies and practices, please refrain from using our Services. If you have any questions or concerns, please contact us at [object Object].

WHAT INFORMATION DO WE COLLECT?

We collect personal information that you disclose to us. In brief, when you register on the Services, express interest in obtaining information about us or our products and Services, participate in activities on the Services, or contact us, we collect personal information voluntarily provided by you. The specific personal information we collect depends on your interactions with us, the Services you use, and the choices you make. It may include email addresses, usernames, passwords, contact preferences, contact or authentication data, billing addresses, debit/credit card numbers, and more. If necessary and with your consent or as permitted by law, we may also process sensitive information such as health data and genetic data. For purchases, we may collect payment data required to process your payment, including your payment instrument number and associated security code. Additionally, if you choose to register using your social media account details (e.g., Facebook, Twitter), we will collect the information described in the section titled "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below. It is important that all personal information you provide to us is true, complete, and accurate. Any changes to your personal information should be promptly communicated to us. We also collect certain information automatically. To clarify, when you visit our Services, we automatically collect certain information such as your Internet Protocol (IP) address, browser and device characteristics, and other usage-related data. This information does not directly identify you but is essential for maintaining the security and operation of our Services, as well as for internal analytics and reporting purposes. Similar to many businesses, we use cookies and similar technologies to collect information. The information we collect includes log and usage data, which pertains to service-related, diagnostic, usage, and performance information recorded in log files. This data may encompass your IP address, device information, browser type and settings, activity within the Services (e.g., date/time stamps, viewed pages and files, searches, and other actions), device event information (e.g., system activity, error reports, hardware settings), and device data such as IP address, device and application identification numbers, location, browser type, hardware model, internet service provider or mobile carrier, operating system, and system configuration. We may collect location data indicating your device's location, which can be either precise or imprecise, based on the device type and settings. This may involve the use of technologies like GPS. You have the option to refuse or disable access to this information through your device's Location setting. However, opting out may limit your access to certain aspects of our Services. We may obtain limited data from public databases, marketing partners, social media platforms, and other external sources to improve our ability to provide relevant marketing, offers, and services, as well as update our records. This information may include mailing addresses, job titles, email addresses, phone numbers, intent data, IP addresses, social media profiles and URLs, and custom profiles. If you interact with us on a social media platform using your social media account (e.g., Facebook or Twitter), we receive personal information based on your account's privacy settings, such as your name, email address, and gender. Furthermore, we may collect personal information from your social media account, depending on the privacy settings of your social media platform.

DO WE TRANSFER YOUR INFORMATION INTERNATIONALLY?

Shortly: We may transfer, store, and process your information in countries other than your own.

If you are accessing our Services from outside the country where our servers are located, your information may be transferred to and stored in our servers or third-party service providers outside your country. These transfers are necessary for the performance of our contract with you and the provision of our Services. By using our Services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules than those of your country.

HOW DO WE PROCESS YOUR INFORMATION?

Shortly: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for various reasons, depending on how you interact with our Services. These reasons include:

  • Facilitating account creation and authentication and managing user accounts.
  • Delivering and facilitating the delivery of services to the user.
  • Responding to user inquiries and providing support.
  • Sending administrative information about products, services, terms, and policies.
  • Fulfilling and managing orders, payments, returns, and exchanges.
  • Enabling user-to-user communications.
  • Requesting feedback and contacting you about your use of our Services.
  • Sending marketing and promotional communications (with your consent).
  • Delivering targeted advertising based on your interests and location.
  • Protecting our Services and preventing fraud.
  • Identifying usage trends and improving our Services.
  • Evaluating the effectiveness of marketing and promotional campaigns.
  • Saving or protecting an individual's vital interest.

We rely on different legal bases to process your information, such as your consent, compliance with laws, fulfillment of contractual obligations, protection of rights, and legitimate business interests.

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

Shortly: We may share your information in specific situations described in this section and with certain categories of third parties.

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. These third parties may need access to your information to fulfill their work, and we have contracts in place to ensure the protection of your personal information. We may also need to share your information in the following situations:

  • Business transfers: We may share or transfer your information in connection with a merger, sale of assets, financing, or acquisition of our business.
  • Affiliates: We may share your information with our affiliates, including parent companies, subsidiaries, or joint venture partners.
  • Business partners: We may share your information with business partners to offer you certain products, services, or promotions.
  • Other users: When you interact with other users of our Services or post content, your information may be viewed by all users and may be publicly available outside the Services.

Additionally, we may share your information with other categories of third parties, such as ad networks, data analytics services, payment processors, and social networks, as described in the privacy notice.

WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

Shortly: We are not responsible for the safety of any information you share with third parties linked to or advertising on our Services.

Our Services may include links to third-party websites, online services, or applications, as well as advertisements from non-affiliated third parties. We do not guarantee the safety of any information you provide to these third parties, and we are not liable for any loss or damage caused by their use. The inclusion of links or advertisements does not imply endorsement, and their privacy practices and policies are not covered by our privacy notice. We recommend reviewing the policies of these third parties and contacting them directly for any questions or concerns.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Shortly: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies to collect and store information. Details about how we use these technologies and how you can refuse certain cookies are outlined in our Cookie Notice.

HOW DO WE HANDLE YOUR SOCIAL LOGINS?

Shortly: If you choose to log in using your social media account, we may have access to certain information about you.

Our Services allow you to register and log in using your third-party social media account details. If you choose to do so, we may receive certain profile information from your social media provider. This information may include your name, email address, friends list, profile picture, and other publicly available information. We use this information only for the purposes described in our privacy notice or as otherwise communicated to you through the Services. We recommend reviewing the privacy notice of your social media provider to understand how they collect, use, and share your information.

HOW LONG WILL YOUR INFORMATION BE RETAINED?

In summary: We will keep your information for the necessary duration to fulfill the purposes outlined in this privacy notice, unless otherwise mandated by law.

We will retain your personal information only for as long as it is needed to achieve the purposes stated in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal obligations). None of the purposes mentioned in this notice require us to retain your personal information for more than twelve (12) months after your account is terminated. However, generally, we retain your personal information for a period that extends beyond the duration of your account with us. When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize the information. In cases where deletion is not immediately possible (such as when your personal information is stored in backup archives), we will securely store your information, isolate it from further processing, and ensure its eventual deletion.

HOW DO WE ENSURE THE SECURITY OF YOUR INFORMATION?

In summary: We employ organizational and technical security measures to safeguard your personal information.

We have implemented reasonable and appropriate technical and organizational measures to protect the security of the personal information we process. However, despite our efforts and safeguards, it is important to note that no transmission of information over the Internet or storage technology can be completely secure. Therefore, we cannot guarantee or promise that unauthorized third parties, such as hackers or cybercriminals, will not be able to defeat our security measures and gain unauthorized access, collect, steal, or modify your information. While we strive to protect your personal information to the best of our ability, the transmission of personal information to and from our services is done at your own risk. It is recommended to access our services within a secure environment.

WHAT ARE YOUR PRIVACY RIGHTS?

In summary: In certain regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have enhanced rights to access and control your personal information. You can review, modify, or terminate your account at any time.

In some regions (including the EEA, UK, and Canada), you have specific rights granted by applicable data protection laws. These rights may include the following: (i) the right to request access and obtain a copy of your personal information, (ii) the right to request correction or deletion of your personal information, (iii) the right to restrict the processing of your personal information, (iv) the right to data portability if applicable, and (v) in certain situations, the right to object to the processing of your personal information. To exercise any of these rights, you can contact us using the contact details provided in the "HOW CAN YOU CONTACT US REGARDING THIS NOTICE?" section below.

We will consider and act upon any requests in accordance with applicable data protection laws. If you are in the EEA or UK and believe that we are unlawfully processing your personal information, you also have the right to lodge a complaint with the data protection authority of your respective Member State or the UK data protection authority. If you are in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawal of consent: If we rely on your consent to process your personal information, which may be express or implied consent depending on applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent by contacting us using the contact details provided in the "HOW CAN YOU CONTACT US REGARDING THIS NOTICE?" section below or by updating your preferences. However, please note that the withdrawal of consent does not affect the lawfulness of processing prior to the withdrawal, nor does it affect the processing of your personal information based on other lawful grounds.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in the emails we send, replying with "STOP" or "UNSUBSCRIBE" to our SMS messages, or by contacting us using the details provided in the "HOW CAN YOU CONTACT US REGARDING THIS NOTICE?" section below. Once unsubscribed, you will no longer receive marketing messages. However, we may still communicate with you for non-marketing purposes, such as service-related messages necessary for account administration, service requests, or other non-marketing matters.

Account Information

If you wish to review, update, or terminate the information in your account, you can: - Log in to your account settings and make changes to your user account. - If you request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot issues, assist in investigations, enforce our legal terms, or comply with applicable legal requirements.

Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to remove or reject cookies by modifying your browser settings. However, please note that this may affect certain features or services of our Services. You can also opt out of interest-based advertising by advertisers on our Services.

If you have any questions or comments regarding your privacy rights, you can contact us at contact page.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers, some mobile operating systems, and mobile applications include a Do-Not-Track ("DNT") feature or setting that you can activate to indicate your preference for your online browsing activities not to be monitored and collected. Currently, there is no universally accepted technology standard for recognizing and implementing DNT signals. Therefore, we do not currently respond to DNT browser signals or any other mechanisms that automatically communicate your choice to opt-out of online tracking. If a standard for online tracking is adopted that we must follow in the future, we will inform you of such practices in a revised version of this privacy notice.

DO WE UPDATE THIS NOTICE?

Shortly: Yes, we will update this notice as needed to ensure compliance with relevant laws.

We may update this privacy notice periodically. The updated version will be indicated by a revised date, and it will become effective as soon as it is accessible. If there are significant changes to this notice, we may notify you by prominently posting a notice of the changes or by directly sending you a notification. We encourage you to review this privacy notice regularly to stay informed about how we protect your information.

HOW CAN YOU CONTACT US REGARDING THIS NOTICE?

If you have any questions or comments about this notice, you can contact us at contact page.

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, make changes to that information, or request its deletion. To request a review, update, or deletion of your personal information, please contact us at contact page.